Services
The Key Services unit is responsible for the security of all building doors, safes, vaults, files and locking devices, and grand master key systems through installation, maintenance and repair of a wide range of locking mechanisms and related hardware. This work includes:
- Installation & repair of door closers and hardware
- Key check out
- Key orders (new and duplications)
- Lock changes and repairs
- Master-key system design
- Door closers & hardware
Contact Us
If you have any questions about one of these processes, please contact us.
Email: SES-Keyshop@uiowa.edu
Request Temporary Keys
Temporary key checkouts are available for a maximum of 30 days. You will be notified when the keys are ready to be picked up. We do not mail keys.
Purchase Keys or Request Service
Keys can be purchased and installation services can be requested through the FM@YourService Portal.
Key Management
Traka Key Cabinets provide an efficient and effective solution for decentralizing your facility or vehicle keys. Authorized staff gain automated card access to the keys they need each day.
The high-security key management system provides a full audit trail of who removed the key, when it was taken and when it was returned keeping your staff accountable at all times.
These boxes help support our campus wide goal to enhance security, efficiency and safety for the UI community.
If you have questions about the Traka system, please direct your inquiries to SES-AccessServices@uiowa.edu.
Traka Key Cabinet
Types of Traka Key Cabinets
Small
Traka Touch Pro S
Smaller applications up to 20 key rings.
Medium
Traka Touch Pro M
Medium applications up to 60 key rings.
Large
Traka Pro L
Large applications up to 180 key rings.
Size Comparison
FAQs
How do I request a key?
Request Temporary Keys
Temporary key checkouts are available for a maximum of 30 days. You will be notified when the keys are ready to be picked up. We do not mail keys.
Purchase Keys or Request Service
Keys can be purchased and installation services can be requested through the FM@YourService Portal.
Who approves my key requests?
Department heads and building coordinators.
Red tag keys - ITS - George Stumpf and Brad O'Meara
Where do I pick up my keys?
Pick up your keys at Security Engineering Services, 806 University Capitol Centre (basement). We do not send keys in the mail. Only authorized staff may pick up keys.
How do I return keys?
Return keys in person before the expiration date to Security Engineering Services. Do not send keys in the mail.
Whom do I notify for lost, stolen, or unreturned keys?
Contact the Office of Campus Safety, 319-335-5022.
What should I do if I find keys or building access cards?
Please bring the key or access card to Security Engineering Services, 806 UCC.
Can I have a key duplicated?
Security Engineering Services only duplicates university keys with proper authorization. Facilities Management employees can turn in damaged keys for replacement with required requisition.
What do I do if my new key doesn't work?
Contact Security Engineering Services.
What do I do with obsolete keys?
Turn them into Security Engineering Services.
How do I request a lock change?
Make a request through the FM@YourService customer service portal.
Can a contractor request a key?
Not without proper authorization from the authority hiring the contractor's work.